Shipping Policy
FLAT RATE SHIPPING
- Items in stock are shipped within 24-48 hours (Monday - Friday) using Canada Post. Canada Post delivery standard is 2 - 7 days. A Flat rate shipping fee of $7.99 applies to all orders shipped within Canada & USA.
- Unfortunately at this time we do not offer international orders, however please feel free to contact us at orders@tbb-byenz.com to discuss 3rd party shipping options.
- When your order is fulfilled and ready to ship, you will receive an email with real-time tracking information.
FREE SHIPPING
- applies automatically on orders over $150 in Canada & USA (exclusive of taxes and discount).
- All orders are sent via Canada Post
- When your order is fulfilled and ready to ship, you will receive an email with real-time tracking information.
LOCAL PICK UP
- If you are local and wish to pickup your order from our office, please select Local Pickup During checkout.
- Please include email or phone and wait for pick up instructions.
- Orders placed before 11am, may be available for pickup same day. Orders placed after 11am, will be available the next business day. Please include email or phone and wait for pick up instructions.